DHL enhances its industry-leading e-shipping tool, eMailShip Improved version, DHL eMailShip 2.0, delivers time savings for customers with streamlined procedures
Bangkok, 17 August 2009 – DHL, the world’s leading express company, has introduced DHL eMailShip 2.0, an upgraded version of its award-winning e-shipping tool, to enhance productivity and reduce paperwork for customers. Available as a free download from the DHL website, the tool is designed to help customers, especially small and medium-sized enterprises, save time by streamlining shipping and booking procedures.
Since its introduction in 2007, the platform has witnessed a healthy increase of 10 to 15 percent in monthly usage. DHL eMailShip has been used by over 2,000 DHL customers across Asia Pacific, processing over 200,000 shipments.
DHL eMailShip 2.0 is a simple and effective tool that allows customers to file shipment details and submit to DHL via email - an innovative industry first. Besides ease of submitting shipment details, users also enjoy the convenience of arranging shipment pick-ups via email.
“At DHL, we track customer preferences closely and continuously utilize technologies that simplify processes for customers. We have improved DHL eMailShip to further simplify the shipping and booking procedures, a testament of our commitment to customer service and satisfaction,” said Donna Attal, Head of Marketing, DHL Express Asia Pacific / Eastern Europe, Middle East and Africa.
The new features of DHL eMailShip 2.0 include:
• Address Book to save customers the hassle of entering the same details for each new transaction.
• Enhanced delivery notification to inform relevant parties once the shipment is delivered, so all parties involved are updated instantaneously.
• Cash Shipment Feature that enables both corporate account customers and individual consumers to pay in cash and enjoy the benefits of DHL eMailShip
Chananyarak Phetcharat, Managing Director, DHL Express Thailand and Indochina, said, “Our customers in Thailand have been satisfied with the experience of using DHL eMailShip as it is a value added solution that effectively save time and effort. With the features in eMailShip 2.0, our consumers can definitely enjoy greater convenience and time savings that will enable them to fully focus on core business objectives.”
Besides a DHL account number and a personal computer with Internet connection, email system, the easy-to-use DHL eMailShip does not require additional software installation, password or hardware.
To download DHL eMailship, go to www.dhl.co.th where a handy user-guide with step-by-step instructions for using the tool is also available.
Media Contact:
Hill & Knowlton Thailand
Ms. Orawan Chuenwiratsakul / Ms. Pitchpatu Waiyachote
Tel: 0-2627-3501 ext 212 or 217
Fax: 0-2627-3510
Email:ochuenwiratsakul@th.hillandknowlton.com / pwaiyachote@th.hillandknowlton.com
DHL – The Logistics company for the world
DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services. A global network composed of more than 220 countries and territories and 310,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education.
DHL is part of Deutsche Post DHL. The Group generated revenue of more than 54 billion euros in 2008.
For the latest news and happenings about DHL in Asia Pacific, please visit http://press.ap.dhl.com
News Source:
Hill & Knowlton Thailand
Loading ...
